Rose George

In some of the great cities of Europe - Paris, Vienna, Prague, and Brussels - tourists bored with life above ground can descend below. All these cities have sewer museums and tours, and all expose their underbelly willingly to the curious. But not London, arguably the home of the most splendid sewer network in Europe.

What they have done in Japan, which I find so inspirational, is they've brought the toilet out from behind the locked door. They've made it conversational. People go out and upgrade their toilet. They talk about it. They've sanitized it.